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2.8

I have twice tried to order the same sunglasses. Both times I have received an email saying my order has been blocked by their system for controls????

They want a copy of the front & back of my Visa Card as well as a copy of an identity card or passport. SERIOUSLY????? If I don't send within three days they will cancel the order. The first time they cancelled the order before three days, but charged my Visa Card and said it could take a few weeks before its refunded.

Because I wanted them so bad, I tried again and I got an email saying my order has been processed. The next day I received the same email saying my order had been blocked.

Anyone else experience this???

So pissed. I really wanted these sunglasses.

Reason of review: Problems with payment.

Preferred solution: Deliver product or service ordered.

Otticanet Cons: Why my order has been blocked twice.

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